A successful customer experience is built on small, yet important details. At Norlas, we want to make serving as effortless as possible, right from the start. That’s why our juice service follows a clear step-by-step process; from finding the right solution to building long-term cooperation. In this article, we will walk you through the service timeline and show how your process makes serving simple and seamless
1. Finding the Right Solution
The journey begins with an introduction. We offer you the opportunity to taste-test our products in order to find the option that best suits your company. Our wide selection covers a variety of needs, from taste and appearance, to value for money. Whatever your priority, we have got you covered. Together, we will develop a solution tailored exactly to your requirements.
2. First Delivery Before Installation
The first juice delivery will be delivered to you before installation, ensuring that the dispenser is ready to use as soon as our service team has completed the set-up. During the first visit, our service staff will also ensure the correct dilution ratio to guarantee consistent quality. Cleaning tablets for the machine are included in the first delivery, making maintenance simple from day one.
3. Installation and Training
Our service team handles the on-site installation of your juice dispenser and ensures that everything runs smoothly from the start. We also provide staff training for both daily operation and cleaning, with clear and practical instructions. This way, the dispenser quickly becomes a natural, hassle-free part of your daily routines.
Ongoing Service You Can Rely On
Our service does not end with the delivery. Orders are managed flexibly to match your needs, while our customer support is just a call away. Whenever required, our maintenance team can step in quickly, both on-site and remotely. We believe seamless service is built on smart solutions and lasting partnerships.
Would you like to know more? Get in touch, and together we’ll find the solution that fits you best.
